Covid-19 Policies

WE ARE OPEN & SO ARE OUR BEACHES, RESTAURANTS & RETAIL SHOPS!

As a result of the current COVID-19 epidemic and per regulations mandated by both the City of Sanibel and the Florida Governor, vacation rentals are permitted on Sanibel! You can visit the City of Sanibel website for information on beaches, parking and local businesses. Please call our office if you have any questions and remember, BOOK DIRECTLY with Island Vacations for the lowest rate on any properties in our program.

We look forward to seeing you soon!

– Island Vacations

At this point everyone is aware of the prevalence of COVID -19 around the US and between lockdowns, working from home, virtual learning, stress and the 24-hour news cycle, a little vacation time is more than a luxury, it is a necessity! To ease your mind, we want you to know that we are following recommended guidelines from the CDC, we are here for you 24/7 and we are committed to providing the safest possible accommodations.

We want to make sure you understand our cancellation policy and what is and what is not covered by travel insurance.

CANCELLATION POLICY: All cancellations are subject to a $100 cancellation fee. If it is necessary to cancel, deposits and/or prepaid funds will be forfeited unless written notice of such cancellation is received at least 90 days prior to your arrival. If you cancel outside 90 days from your arrival date, you will receive your funds back, less the cancellation fee. If you cancel within 90 days, all prepaid funds will be retained until property is rebooked for the full term/rate of your reservation. (The reservation fee is non-refundable.)

TRIP CANCELLATION INSURANCE: Travel insurance through Generali Travel Insurance (previously CSA) is made available by Island Vacations as a convenience and coverage for guests who are U.S. residents. Island Vacations is not affiliated with Generali Travel Insurance and we do not underwrite insurance either individually or with third party vendors, nor do we guarantee the accuracy or quality of their services. Although we may promote and/or recommend the services offered by Generali, this is just one of many travel insurance companies in the marketplace, and guests are encouraged to research other options to find the coverage which best fits their individual needs. All guests are ultimately responsible for understanding the services they purchase and are solely responsible for understanding the exclusions, limitations and coverage.

PLEASE NOTE: Cancellations due to: the fear of travel due to the possibly of contracting COVID-19, travel bans, state/country border closures, beach closures, bar/restaurant closures, vacation rental restrictions and government advisement to stay home and self-isolate would not be covered. However, coverage could apply if someone contracts and tests positive for COVID-19 while their coverage is in effect. Guests essentially would need to cancel for one of the listed covered reasons for coverage to apply. The list of covered reasons can be found in the Description Of Coverage (DOC) on pages 11-12, columns 30-33 under the heading “Trip Cancellation Benefit”. We will be happy to email you a copy of this document.

Below is a link to our travel insurance provider regarding important information and FAQ for COVID-19:

For Our Guests – https://www.generalitravelinsurance.com/customer/vr-coronavirus

On Behalf of all of us at Island Vacations, thank you for doing your part to help keep our communities safe, and thank you in advance for your patience and understanding.  We look forward to seeing you happy and healthy on Sanibel Island soon!