Why go with a pro?
RELAXING – REFRESHING – REJUVENATING.
That’s the kind of vacation you get when you rent from the professional members of the SCVRMA. You tell us what you want. We give you options, lots of options. The following Q&A section helps show how our experience, knowledge and expertise will give you the perfect, worry-free – and surprise-free – vacation:
Q: How long have we been in the vacation rental business?
A: We have a collective professional renting experience of over 100 years on Sanibel and Captiva Islands.
Q: What are Reservation Specialists?
A: Friendly, trained, and knowledgeable staff ready to assist you in booking your vacation. Each Reservation Specialist is very familiar with every unit in our rental program, so that we can accurately and honestly recommend a property. Our goal is to find the best “fit” for your group and for your budget.
Q: Where do the rental properties come from?
A: All properties are privately owned. Every unit must meet our high standards before they are accepted in our rental program. We will “fire” units that don’t adhere to our standards.
Q: What are your standard check-in procedures?
A: You will check-in at our office conveniently located on Sanibel. There you will be greeted by one of our staff that is ready to assist you in the easy check-in process. We will have your keys, arrival information, maps to the unit, and all other pertinent information ready for you when you arrive.
Q: What if I am arriving after your office hours?
A: Don’t worry about being late; we have an after-hours lock box located just outside our office with all of your check-in information, and most importantly your keys, in a large envelope.
Q: Are the units clean and are linens provided?
A: Our properties meet the highest standards for cleanliness and quality. Linens are provided, and each unit is inspected prior to your arrival.
Q: If there is a problem who do we call?
A: Simply call our local telephone number for assistance. We are available 24 hours a day for emergencies.
Q: Do you offer Travel Insurance?
A: We do offer optional travel insurance and send the information when you book your travel plans. We highly recommend the travel insurance as it protects our clients in the event of an unexpected cancellation due to an emergency situation.
Q: Is there a way to have groceries pre-ordered and in my rental before I arrive so we don’t have to rush to the store?
A: Yes, Island Vacations can assist you with your Vacation Rental Groceries or you can pre-order a Custom Grocery Package yourself by clicking here. Your vacation rental information will be required to submit the order. Please call us if you have any questions.