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Cancellation Policy

CANCELLATION POLICY: All cancellations are subject to a $50 cancellation fee. If it is necessary to cancel, deposits and/or prepaid funds will be forfeited unless written notice of such cancellation is received at least 90 days prior to your arrival. If you cancel outside 90 days from your arrival date, you will receive your funds back, less the cancellation fee. If you cancel within 90 days, all prepaid funds will be retained until property is rebooked for the full term/rate of your reservation. (The reservation fee is non-refundable.)

Payment Information and how we take a refundable Security Deposit would also be helpful. What do you think? Is there a way to have a “pull down” tab?? Or list under Frequently Asked Questions??

PAYMENT: Credit cards are accepted ONLY for the initial deposit. Final payments are due by personal check, bank checks or wire transfers to our bank. Please call us for wire information. Rate adjustments cannot be made for late arrival or early departure. Final payments are due 30 days prior to arrival for reservations less than 21 nights and due 60 days prior to arrival for reservations 21 nights or longer and/or gross rent of $8,000 or higher. Make checks payable to: ISLAND VACATIONS.

DEPOSIT: Your deposit is in addition to rent. It will be held for up to six (6) weeks following departure, and is subject to adjustment for missing items, damaged property, extra cleaning, excess laundry and other expenses, such as long distance calls.

TRIP CANCELLATION INSURANCE: Travel insurance through CSA Travel Protection is made available by Island Vacations as a convenience and coverage for guests who are U.S. residents. Island Vacations is not affiliated with CSA Travel Protection and we do not underwrite insurance either individually or with third party vendors, nor do we guarantee the accuracy or quality of their services. Although we may promote and/or recommend the services offered by CSA, this is just one of many travel insurance companies in the marketplace, and guest are encouraged to research other options to find the coverage which best fits their individual needs. All guests are ultimately responsible for understanding the services they purchase and are solely responsible for understanding the exclusions, limitations and coverage. If you do not wish to purchase this coverage, simply subtract this charge before making your payment.

NO SMOKING: All Island Vacation properties are considered non-smoking. Smoking is only permitted outside. Some porches may not be suitable for smoking due to ventilation and proximity of rental properties nearby. Any guest who smokes inside a rental property will be asked to leave immediately, and all charges to restore the rental property back to its original condition will be charged to the guest.

INTERNET: All of our rental properties provide high speed internet and/or wireless internet services. It is the guest’s responsibility to ascertain if the internet service will meet their individual needs. Island Vacations does not guarantee service, accept liability or offer rate rebates due to malfunction or loss of service.

KEYS and LATE ARRIVALS: All keys must be picked up at our office. Late arrival registrations are handled on a 24-hour basis through our drop box, located downstairs from our office.

OUR LOCATION

1101 Periwinkle Way, Suite 108,
Sanibel, Florida USA 33957

Hours of Operation:
Mon - Thur: 8:30 a.m. - 5:00 p.m.
Fri - Sat: 8:30 a.m. - 4:00 p.m.

Call: 239-472-7277 or 888-451-7277

E Mail:
reservations@sanibelislandvacations.com

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